Reply to Amtrak

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Reply to Amtrak

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Halra from Yarmouth, ME on 9/18/2023 5:53:06 PM:

I've been planning a 4 day trip for months. Took
a lot of work to get the logistics right. Now
three days before we are scheduled to leave Amtrak
cancels our bike reservations. Ugh! We regrouped
by booking a campsite at Green Lake State Park.
Will do a couple of days bikes instead. Not
quite the same.

Bill in Houston from Houston on 9/19/2023 7:58:47 AM:

Sorry to hear that. Happened to us as well. We won't ever make plans to take bikes on Amtrak again, unless we are fully retired and plan to camp every night.

Old from Upstate on 9/20/2023 2:10:40 AM:

Did Amtrak give a reason for canceling your bike reservations?

My inclination would have been to fight it.

One think you can do is to track ... and get credible documentation of... the expenses that you incur by Amtrack canceling your reservations. Be fair, Do not exaggerated.

After your return, present your documents to Amtrak and request compensation for the damages you incurred.

If you have an attorey... or better yet... an attorney service that you pay for annually for, let them pursue Amtrak until you and Amtrack reach a settlement. They definately will not want to go to small claims court with you, and will either settle before the court date to avoid going to court (it will cost them alot of $ to do that), or they will not show up at court and the judge may award your damages, or reschedule for another court date... and award damages then.

Be polite and business-like, and you may get satisfaction.

Old from Upstate on 9/20/2023 3:41:09 PM:

Did you have a reservation specifically for your bikes???

My (limited) understanding is that this is essential.

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