Erie Canal Home
The Erie Canal Bike Trail of New York
Erie Canal Trail home Buffalo Tonawanda Lockport Medina Brockport Greece Rochester Lyons Pittsford Fairport Palmyra Clyde Weedsport Syracuse Durhamville Newark Rome Utica Mohawk Canajoharie Amsterdam Schenectady Watervliet Albany Erie Canal Map
Erie Canal Map

Reply to Amtrak

Scroll down to see the discussion
All submissions are reviewed for appropriateness. We reserve the right to remove or edit any comment that we consider incorrect, misleading, or inappropriate, at our sole discretion. Please remember that this is a family-friendly website.
Reply to Amtrak
Your Name:

This does not have to be your real name. It could be a "screen name", your initials, or just leave blank.
Your Hometown:

Optional - it's just interesting to know where people are from
Email Address
So we know you are a human, please answer this easy math quiz:
2 + 5 =
Halra from Yarmouth, ME on 9/18/2023 5:53:06 PM:
I've been planning a 4 day trip for months. Took a lot of work to get the logistics right. Now three days before we are scheduled to leave Amtrak cancels our bike reservations. Ugh! We regrouped by booking a campsite at Green Lake State Park. Will do a couple of days bikes instead. Not quite the same.

Bill in Houston from Houston on 9/19/2023 7:58:47 AM:
Sorry to hear that. Happened to us as well. We won't ever make plans to take bikes on Amtrak again, unless we are fully retired and plan to camp every night.

Old from Upstate on 9/20/2023 2:10:40 AM:
Did Amtrak give a reason for canceling your bike reservations? My inclination would have been to fight it. One think you can do is to track ... and get credible documentation of... the expenses that you incur by Amtrack canceling your reservations. Be fair, Do not exaggerated. After your return, present your documents to Amtrak and request compensation for the damages you incurred. If you have an attorey... or better yet... an attorney service that you pay for annually for, let them pursue Amtrak until you and Amtrack reach a settlement. They definately will not want to go to small claims court with you, and will either settle before the court date to avoid going to court (it will cost them alot of $ to do that), or they will not show up at court and the judge may award your damages, or reschedule for another court date... and award damages then. Be polite and business-like, and you may get satisfaction.

Old from Upstate on 9/20/2023 3:41:09 PM:
Did you have a reservation specifically for your bikes??? My (limited) understanding is that this is essential.